Terms & Privacy

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR WEBSITE AS THEY CONTAIN IMPORTANT INFORMATION ABOUT HOW YOU MAY USE THIS WEBSITE

Sections:

 

KNOWLEDGE EXCHANGE CONCORDAT – Terms of Use

Last revised:  9 June 2020

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

 

These terms tell you the basis on which you may use KECONCORDAT.wpengine.com “our website”.

 

1.      WHO WE ARE AND HOW TO CONTACT US

1.1.   KEConcordat is operated by the Council for Industry and Higher Education, trading as the National Centre for Universities and Business (“NCUB”, “we”, “us” or “our”), a company limited by guarantee registered in England and Wales with company number 3465914. Our registered office is at Studio 11, Tiger House, Burton Street, London WC1H 9BY.

1.2.   Please contact us by email at keconcordat-support@ncub.co.uk or by telephone on 020 7383 7667.            

 

2.      BY USING OUR WEBSITE YOU ACCEPT OUR TERMS OF USE

2.1.   These Terms of Use (together with the other documents referred to in section 3.1 below) set out the terms on which you may use our website, www.keconcordat.ac.uk and
any services provided or enabled by us for your use through the website (collectively
referred to as “
website”).

2.2.   By using our website, you are confirming that you accept these Terms of Use and that you will comply with them. If you do not agree to these Terms of Use you must not use our website and you should leave our website immediately.

 

3.      THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

3.1.   These Terms of Use refer to the following additional terms which also apply to your use of our website:

3.1.1.Our privacy policy. See also section 3.3 below.

3.1.2.Our cookies policy, which sets out information about the cookies on our website.

3.2.   You are responsible for ensuring that anyone else who accesses our website through your internet connection is aware of these Terms of Use and the policies referred to above and that they comply with them.

3.3.   We will only use your personal information as set out in our privacy policy.

 

4.      CHANGES TO THESE TERMS OF USE AND OUR OTHER POLICIES

4.1.   We may make changes to these Terms of Use and/or our privacy policy or cookie policy from time to time. You should therefore check these Terms of Use or other policies whenever you return to our website to see whether any changes have been made, as these will be binding on you. Your continued use of our website will be deemed acceptance of any changes.

 

5.      WHAT CONSTITUTES ACCEPTABLE USE OF OUR WEBSITE

5.1.   You may only use our website for lawful purposes and not in any way that breaches any applicable local, national or international laws or regulations, including without limitation data protection and privacy laws and laws relating to unsolicited commercial electronic messages.

5.2.   In addition, you must not:

5.2.1.use our website to send or transmit, whether directly or indirectly, unsolicited or unauthorised advertising or promotional material, chain letters or pyramid selling schemes;

5.2.2.use our website for mail bombing or flooding or to make deliberate attempts to overload a system;

5.2.3.knowingly or recklessly introduce to our website, or use our website to transmit, any viruses, trojan horses, worms, logic bombs, time-bombs, keystroke loggers, spyware, malware, adware or other materials which are malicious or harmful;

5.2.4.attempt to gain unauthorised access to our website, the server, equipment or network on which our website is stored, any server, computer or database connected to our website or any software;

5.2.5.use our website to attempt to gain unauthorised access to any other website, internet account, server, computer, equipment, system, network, data or information;

5.2.6.use our website to monitor data or traffic on any network or system;

5.2.7.use our website to collect or use information, including without limitation email addresses, screen names or other identifiers, by deceit (such as phishing, internet scamming, password robbery, spidering, scraping and harvesting);

5.2.8.use our website to distribute software or access our website via mechanical, programmatic, robotic, scripted or any other automated means not provided as part of the website;

5.2.9.carry out a denial-of-service attack or a distributed denial-of-service attack on our website or use our website to carry out any such attack on any other website;

5.2.10.   use our website to groom, harm or take advantage of minors in any way or to attempt to do so; or

5.2.11.   use our website: (i) for any purpose which does not comply with the content standards in section 9 below , or (ii) to send, transmit, publish, upload, download, use, store, reproduce or knowingly receive any material that does not comply with the content standards in section 9 below.

5.3.   If you breach any term of this section 5, your right to use our website will immediately end, whether temporarily or permanently. In addition we may take such other actions including, without limitation, legal action as we consider appropriate.

5.4.   We draw your attention to the fact that a breach of many of the terms set out in this section 5 provision constitutes a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

 

6.      ACCOUNT DETAILS, PASSWORDS AND SECURITY REQUIREMENTS

6.1.   If the website enables you to register an account with us or to register to participate in any online webinar or webinar event services we may make available at any time, you must provide accurate and complete registration information and keep that information up to date at all times.

6.2.   You may need a user identification code, password and/or pre-selected answers to security questions in order to access our website. It is your responsibility to keep this information secret and confidential and not to disclose it to any other person. If you think that somebody else might know your user identification code, password and/or pre-selected answers to security questions then you must log into your account and change these as soon as possible.

6.3.   We reserve the right to disable your user identification code, password and/or pre-selected answers to security questions at any time if, in our reasonable opinion, you fail to comply with any of these Terms of Use or if we consider that there may be a security risk.

 

7.      OUR WEBSITE AND ITS CONTENT

7.1.   Our website is made available to you free of charge. We do not guarantee that access to our website, or the content on it, will always be available or uninterrupted. Your right to access our website is given on a temporary basis only.

7.2.   We reserve the right to change our website and the content on it, including without limitation by adding or removing content or functionality, at any time.

7.3.   You acknowledge that content on our website may be provided by other users or obtained from other sources other than our own.

7.4.   Although we make reasonable efforts to update the content on our website, we make no warranties, representations, undertakings or guarantees that the content on our website is accurate, complete, free from errors or omissions or up to date. Further we make no warranties, representations, undertakings or guarantees that our website is secure or free from bugs or viruses. You are responsible for ensuring that the device from which you access our website has suitable anti-virus software in place.

7.5.   The content on our website is provided for general information purposes only. Nothing on our website is intended to be advice on which you should rely. You should always obtain appropriate specialist advice before taking, or not taking, action on the basis of any content on our website.

 

8.      CONTENT UPLOADED TO OUR WEBSITE BY YOU OR BY OTHER USERS

8.1.   If we enable you to upload content to our website and you do so, you must comply with the content standards set out in section 9 below in respect of that content.

8.2   If we provide online webinar or webinar event related services promoted from our website and invite you to register and participate in such online webinar or event, we may record any of these (whether audio or audio-visual recordings) and they may include your contribution. We may make these available either with an event-specific password for registrants to that event only or more generally available via our website (and/or third party websites, at our direction) to any user (including the general public). By agreeing to these Terms of Use and in consideration of our providing you with the webinar-related services, you grant us your consent and all necessary permissions (including as applicable by way of waiver of moral rights) to enable us to use your contribution pursuant to the licence provisions in section 8.4 below under which your contribution will be treated as ‘content’.    

8.3.   You represent and warrant to us that you own any content which you upload to our website and that you will continue to own that content. If you are not the owner of that content, you warrant that you have the right to upload it. For so long as that content remains on our website you grant us a world-wide licence to use, store, copy, distribute, display and make available that content and to permit other users of our website to use, download print and reproduce it in accordance with our Terms of Use. We reserve the right to remove any content that you have uploaded to our website at any time. We also reserve the right to disclose your identity to any person who claims that any content you have uploaded to our website infringes their intellectual property rights or their right to privacy or is defamatory.

8.4  You hereby grant us a non-exclusive world-wide irrevocable, royalty-free, transferable, sub-licensable right and licence in perpetuity to access, use, store, copy, distribute, display, translate, publish, make available and create derivative works based on the content, in whole or in part, in any media, for the purposes or operating our website’s services and make available that content and to and further to permit any other users of our website to use, download, print and reproduce it in accordance with our Terms of Use. We reserve the right to remove any content that you have uploaded to our website at any time. We also reserve the right to disclose your identity to any person who claims that any content you have uploaded to our website infringes their intellectual property rights or their right to privacy or is defamatory. 

8.5.   Any view expressed by any user of our website is their view and not our view nor the view of our officers or employees.

8.6.   You will compensate us for any losses, liabilities, costs, expenses, claims or proceedings that we suffer or incur, or will suffer or incur, as a result of or in connection with any breach by you of your obligations or warranties in this section 8.

 

9.      CONTENT STANDARDS – USER GENERATED CONTENT IS NOT APPROVED BY US

9.1.   Whenever our website allows you to upload content (which includes for the purposes of this section 9, any contribution you make as part of an online webinar or webinar event pursuant to section 8.2 above), or to engage with other users of our website, you must comply with what constitutes acceptable use under section 5 above, and these content standards.

9.2.   You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

9.3.   Any content you upload to our website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and any other users of our website a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in section 8.4 above.

 

9.4.   We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

 

9.5.   We have the right to remove any posting you make on our website if, in our opinion, your post does not comply with the content standards set out in this section 9

 

9.6.   You are solely responsible for securing and backing up your content.

 

9.7.   Please remember that any content you upload to our website may be viewed by other users, so always think carefully before you submit any content.

9.8.   Any content that you upload to our website must: (i) comply with all applicable laws; (ii) be accurate (where it states facts); and (iii) be genuinely held (where it states opinions).

9.9.   You must not upload to our website any content which: (i) is defamatory, obscene, offensive, hateful or inflammatory; (ii) promotes illegal activity; (iii) is threatening, abusive, invades another person’s privacy, or causes upset, embarrassment or harassment to another person; (iv) advocates, promotes or assists any unlawful activity, including but not limited to copyright infringement or computer misuse; or (v) gives the impression it comes from us.

9.10.  Report Abuse: If you find any content which other users have uploaded to our website offensive or if you feel it violates our Terms of Use, please contact us immediately by emailing keconcordat-support@ncub.co.uk.

9.11.  Interactive services/bulletin boards/forums/chat rooms: We are under no obligation to oversee, monitor or moderate any bulletin boards or forums on our website and we are not responsible for the conduct, whether online or offline, of any user of our website.

9.12.    You must be aware of your own, and other people’s security and confidentiality. You could be sent unwanted emails or receive unwanted phone calls if you post your email address or telephone number on a bulletin board or forum on our website or send it to other users. You will also put your email account at risk of computer viruses once it is available online.

 

10.   INTELLECTUAL PROPERTY RIGHTS

10.1.  We, or our licensors, own the intellectual property rights (including, without limitation, copyright, database rights, design rights, patents, trademarks and logos) in our website and all content on it.

10.2.  You may download content from our website and/or print a reasonable number of copies of any page on our website. You must not make any changes to any content which you have downloaded or printed from our website. If you reproduce the downloaded or printed content in any medium you must ensure that you reproduce it accurately and completely and include a statement acknowledging that it is sourced from our website.

10.3.  If you use, download, print or reproduce content from our website in breach of these Terms of Use your right to use our website will immediately end and you must return to us or destroy (at our option) all digital and paper copies of the content that you have made.

10.4  If you download any webinar-related materials that we may make available from our website and/or any third party websites at our direction, you are granted a non-exclusive, non-transferable, limited licence to access and use the webinar-related materials only for the purposes of academic research or study and with the following limitations:

    10.4.1 you may electronically display webinar-related materials but primarily only to one person at a time;

    10.4.2 your printout of webinar-related materials is limited to a reasonable proportion (collectively, “Printouts”);

   10.4.3 your right to retrieve and store machine-readable copies of the webinar-related materials is limited to the retrieval of a single copy of a reasonable proportion of the webinar-related materials and storage of that copy in machine readable form for no more than 30 days, primarily for one person’s exclusive use; and

     10.4.4 to the extent expressly permitted by applicable copyright law you may make copies of Printouts and distribute Printouts and copies.

  10.5  Except as specifically provided in section 10.4, you are not permitted to download,  store, copy, transmit, display, reproduce or otherwise use the webinar-related materials.

        

11.   LINKS FROM OUR WEBSITE TO OTHER WEBSITES

11.1.  Our website may contain links to other websites from time to time. These links are provided for your convenience. We have no control over, and no responsibility or liability for, those other websites or their content.

 

12.   LINKS FROM OTHER WEBSITES TO OUR WEBSITE

12.1.  You may create a link to our website from another website, but only if you comply with the following conditions: (i) the website from which the link comes is one which you own (and is in accordance with our acceptable use (section 5) and content standards (section 9)); and (ii) you must not suggest that you have any association with or that we approve of or endorse your website.

12.2.  We reserve the right to require you to remove any link to our website at any time and without giving you prior notice.

 

13.   OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU

13.1.  Whether you are a consumer or a business user:

13.1.1.   We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

13.1.2.   Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our terms and conditions of supply as we make available to you as part of your purchase of any such products.

13.2.  If you are a business user:

13.2.1.   We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.

13.2.2.   We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

13.2.2.1.        use of, or inability to use, our website; or

13.2.2.2.        use of or reliance on any content displayed on our website.

13.2.3.   In particular, we will not be liable for:

13.2.3.1.        loss of profits, sales, business, or revenue;

13.2.3.2.        business interruption;

13.2.3.3.        loss of anticipated savings;

13.2.3.4.        loss of business opportunity, goodwill or reputation; or

13.2.3.5.        any indirect or consequential loss or damage.

13.3.  If you are a consumer user:

13.3.1.   Please note that we only provide our website for domestic and private use. You agree not to use our website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

13.3.2.   If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

 

14.   APPLICABLE LAW

14.1.  If you are a consumer these Terms of Use their subject matter and their formation are governed by English law and you and we both agree that the courts of England and Wales will have exclusive jurisdiction to determine any dispute arising out of or in connection with them (except that if you are resident in Scotland you may also bring proceedings in Scotland and if you are resident in Northern Ireland you may also bring proceedings in Northern Ireland).

 

14.2.  If you are a business user these Terms of Use their subject matter and their formation (and any non-contractual disputes or claims arising out of or in connection with them) are governed by English law and we both agree that the courts of England and Wales have exclusive jurisdiction to determine any dispute arising out of or in connection with them (including without limitation in relation to any non-contractual obligations).

NCUB PRIVACY POLICY – KNOWLEDGE ENGINE CONCORDAT

 

Last revised:  9 June 2020

 

INTRODUCTION  

 

This is the privacy policy of the Council for Industry and Higher Education, trading as the National Centre for Universities and Business (“NCUB“), a company registered in England and Wales with company number 3465914 of Studio 11 Tiger House, Burton Street, London WC1H 9BY. It applies to the website www.keconcordat.ac.uk (the “Site“) owned and controlled by NCUB.

NCUB respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit the Site (regardless of where you visit it from), or that we collect from you and will inform you about your privacy rights and how the law protects you.

 

 

This privacy policy is provided in a layered format so you can click through to the specific sections set out below. You can also download a pdf version of the policy here: LINK

 

1.  IMPORTANT INFORMATION AND WHO WE ARE  

 

 

PURPOSE OF THIS PRIVACY POLICY  

 

This privacy policy provides information to you on how NCUB collects and processes your personal data through your use of the Site, including any data you may provide through the Site when you make contact with the Site.

 

This Site is not intended for children and we do not knowingly collect data relating to children.

 

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

 

 

CONTROLLER  

 

The Council for Industry and Higher Education, trading as the National Centre for Universities and Business is the controller and responsible for your personal data (collectively referred to as “NCUB”, “we”, “us” or “our” in this privacy policy).

 

NCUB works closely with Universities UK (UUK) and GuildHE, both separate legal entities, however because we share your personal data with UUK and GuildHE as part of their involvement with our work and the Site, this privacy policy is also issued on their behalf and when we mention “NCUB”, “we”, “us” or “our” in this privacy policy, we also refer to UUK and GuildHE as responsible for processing your data.            

 

 

The Council for Industry and Higher Education, trading as the National Centre for Universities and Business is the controller and responsible for the Site.

 

We have appointed a data privacy manager who is responsible for managing any questions raised in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

 

 

CONTACT DETAILS  

 

For any questions about this privacy policy or our privacy practices, please contact our data privacy manager as set out below:

 

Email address: keconcordat-support@ncub.co.uk

 

For the attention of:

Support Team – Knowledge Exchange Concordat

The National Centre for Universities and Business 

Studio 10, Tiger House,

Burton Street,

London, WC1H 9BY 

 

Telephone number: 020 7383 7667

 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

 

 

CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES  

 

We keep our privacy policy under regular review. This version was last updated on the date set out at the top of this privacy policy. Historic versions can be obtained by contacting us.

 

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We will notify you of any modified versions of this privacy policy that might materially affect our use of your personal data; and always if there is a change in the purposes for which we process your personal data, a change in identity of the data controller or a change in how you can exercise your rights.

 

 

THIRD-PARTY LINKS  

 

The Site may include links to websites provided by third parties, or third party plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave the Site, we encourage you to read the privacy policy of every website you visit.

 

 

In addition, we may use pixels or transparent GIF files, to help manage online advertising. Any information that we collect and share through such means is anonymous; ‘anonymous data’, being data where the identity has been removed

2.  THE DATA WE COLLECT ABOUT YOU  

 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include ‘anonymous data’, being data where the identity has been removed.

 

We may collect, use, store and transfer different kinds of personal data about you which we have listed in the following categories of personal data as follows:

 

        Identity Data includes first name and last name.

        Contact and Communications Data includes email address and telephone number.

        Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.

        Usage Data includes information about how you use the Site and its services.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users of the Site accessing a specific feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

 

 

IF YOU FAIL TO PROVIDE PERSONAL DATA  

 

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel the availability of a service to you, but we will notify you if this is the case at the time.

3.  HOW IS YOUR PERSONAL DATA COLLECTED?  

 

We use different methods to collect data from and about you including through:

 

        Direct interactions with the Site: through your use of the Site and the services provided by us through the Site:, for example by completing a form such as when you register to participate in any online webinar or webinar-related event or by communication with us by post, phone, email or otherwise, or imparted by you during your participation in any online webinar or webinar-related event (audio visual or audio only) recorded by us, you may give us , by completing a form or by communication with us by post, phone, email or otherwise, you may give us Identity and Contact and Communications Data. This includes personal data you provide when you give us feedback or contact us.

        Third parties or publicly available sources: Technical Data from analytics providers such as Google based outside the EU.  Contact and Communications Data from providers of technical services to us, such as Teamwork Desk (a support services ticket communications provider) based inside the EU.

 

        Automated technologies or interactions:  As you browse and interact with the Site, we will automatically collect Technical Data about your chosen devices, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy HERE for further details.

4.  HOW WE USE YOUR PERSONAL DATA  

 

We will only use your personal data as permitted by law. Most commonly, we will use your personal data in the following circumstances:

 

        Where we need to perform the contract we are about to enter into or have entered into with you, which will include any services made available to you from the Site subject to our Terms of Use for the Knowledge Exchange Concordat (to which this privacy policy forms a part).

        Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

        Where we need to comply with a legal obligation.

Each such circumstance is known as a “lawful basis” for processing personal data and these three circumstances are explained more fully as follows:

 

  1. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

 

  1. Legitimate Interests means the interests of NCUB in operating and managing the Site to provide the best services and secure experience and to enable us to fulfil its purpose of the advancement of knowledge exchange in higher education and academic research. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.

 

  1. Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

 

Generally, we do not rely on consent as a legal basis for processing your personal data. We will however seek your consent in specific cases, and in any event before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

 

 

PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA  

 

The Table below describes how we use your personal data, and which legal basis we rely on to do so. We have also identified what our legitimate interests are where appropriate.

 

Note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific lawful basis we are relying on to process your personal data where more than one basis has been set out in the table below.

 

 

TABLE

 

Purpose/Activity

 

Type of data

 

Lawful basis for processing including basis of legitimate interest

 

To communicate with you and manage our relationship with you which will include:

(a)    Communicating with you where appropriate or at your request

(b)    Notifying you about changes to our terms or privacy policy

(c)    enabling you to participate in a survey

 

(a) Identity

(b) Contact and Communications

(c) Usage

 

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to identify and understand how users benefit from our services, to develop them and to facilitate the provision of those services)

(c) Necessary to comply with a legal obligation

 

To administer and protect NCUB’s  business and the Site; including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data

 

(a) Identity

(b) Contact and Communications

(c) Technical

 

(a) Necessary for our legitimate interests (for operating the Site and our business, developing  and keeping the Site’s contents updated and relevant, to inform our communications strategy, for provision of administration and IT services, network security, to prevent misuse and fraud, and in the context of a business reorganisation or restructuring exercise)

(b) Necessary to comply with a legal obligation

 

 

To provide services from the Site which allow participation in online webinar or webinar-related events and which may involve audio or audio-visual recordings of any of these (including participants’ contributions)

 

(a) Identity

(b) Contact and Communications

 

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to develop, operate and enable the provision of user-interactive services from the Site including online webinars and webinar-related events to meet our business objectives and enhance knowledge exchange between all users of the Site)

 

 

 

 

PROFILING & AUTOMATED DECISION MAKING

 

Profiling: means “any form of automated processing of personal data to evaluate certain things about an individual”: Automated decision making: means “making a decision solely by automated means without any person being involved” (and can involve profiling). We do not carry out profiling and automated decision making.  

 

 

MARKETING  

 

We will always enable you to exercise choices regarding certain personal data uses, particularly around marketing and advertising and deploy the following mechanisms:

 

 

PROMOTIONAL OFFERS FROM US  

 

We may use your Identity, Contact and Communications and Technical Data to form a view on what we think you may be looking for or need, or what may be of interest to you. This is how we decide whether certain services we offer may be relevant for you. Our presentation of these to you is referred to as “marketing”. You will receive marketing communications from us if you have requested information from us, or have received specific services from us, and you have not opted out of receiving that marketing.

 

 

THIRD-PARTY MARKETING  

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

OPTING OUT  

 

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

 

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of specific requests for or acceptance of specific services from us, or a transaction that has taken place between you and the Site or your experience of a service or product made available by us.

 

 

COOKIES  

 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, do note that some parts of the Site may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.

 

 

CHANGE OF PURPOSE  

 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

 

 

5.  DISCLOSURES OF YOUR PERSONAL DATA  

 

We may share your personal data with the parties set out below for the purposes set out in the Table above (under the section 4 heading, PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA).

 

EXTERNAL THIRD PARTIES  

 

        UK Research and Innovation (UKRI) details of which can be found at https://www.ukri.org/ who provide us with management analysis, planning and decision making services

            Other users of the Site either within a group of registrants for a particular service (such as registrants to an online webinar or webinar-related event) on a secured access basis for such a group where the registrants’ personal data is generally shared between those registrants, or generally with all users (the general public)  where your personal data is imparted by you within your contribution to a recorded online webinar or webinar-related event and that recording is made available by us on the Site and/or third party websites, at our direction

        Service providers acting as processors (such as Vision 360 (UK) Limited) based in the United Kingdom or outside the EEA who provide technology and system administration services.

        Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.

        HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the UK who require reporting of processing activities in certain circumstances.

        Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

The following specific third parties:

 

Identity

The services provided

How we use the services and examples of personal data used

Location of processing

 

MailChimp (The Rocket Science Group, LLC.)

 

An email address management and message sending service

Email communications and marketing management, email design and unsubscribe functionality  – includes Contact and Communications Data for example

 

U.S.

Google Analytics

(Google Inc.)

A web-use analysis service

User numbers and behaviour tracking across use of the Site’s services; gathering insight for decision making (includes Technical Data for example)

 

U.S.

MailGun

 An managed email delivery service 

 We use these services to deliver system notifications via email to registered users of the site.            

Such services may operate through geographically distributed servers, so the actual location where the personal data are stored may include countries outside the EEA; including the U.S.

 

WP Engine Inc

Data hosting and backend management services

We use these services to host/store the Site and its data and files that enable the Site  to operate, be made available to you and to provide its  technical infrastructure 

 

Such services may operate through geographically distributed servers, so the actual location where the personal data are stored may include countries outside the EEA; including the U.S.

 

Teamwork Desk

A support services and ticket management software provider

We use these services to manage email and other support and end user enquiries          

Ireland (although such services may operate through geographically distributed servers, so the actual location where the Personal Data are stored may include countries outside the EEA; including the U.S.)

 

Zoom Video 
Communicat-
ions Inc

A video conferencing and webinar services provider

We use these services to deliver webinars and similar services to end users          

Such services may operate through geographically distributed servers, so the actual location where the personal data are stored may include countries outside the EEA; including the U.S.

 

 

 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

 

6.  INTERNATIONAL TRANSFERS  

  

Many of our external third parties are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.

 

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

 

        We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see – European Commission: Adequacy of the protection of personal data in non-EU countries at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en

        Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model Contracts for the transfer of personal data to third countries at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en

        Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/eu-us-privacy-shield_en

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

 

 

7.  DATA SECURITY  

 

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8.  DATA RETENTION  

 

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?  

 

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.  We may also keep your personal data for a longer period where processing only for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes and in accordance with the storage limitation principle under applicable law.

 

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

 

In some circumstances you can ask us to delete your data: see section 9 (Your legal rights) below for further information.

 

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9.  YOUR LEGAL RIGHTS  

 

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

 

You have the right to:

 

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

 

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

 

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

 

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

 

        If you want us to establish the data’s accuracy.

        Where our use of the data is unlawful but you do not want us to erase it.

        Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

        You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer (unless our processing is carried out on the basis of our Legitimate Interests) of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

 

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 

If you wish to exercise any of the rights set out above, please contact us at the details set out above in section 1.

 

 

NO FEE USUALLY REQUIRED  

 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

 

 

WHAT WE MAY NEED FROM YOU  

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

 

TIME LIMIT TO RESPOND  

 

 

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Cookie Policy

Last revised:  24 March 2020

This Cookies Policy applies to the website www.keconcordat.ac.uk (the “Site”, “KEC”) which is run by the Council for Industry and Higher Education, trading as the National Centre for Universities and Business (“NCUB”), a company registered in England and Wales with company number 3465914 of Studio 11 Tiger House, Burton Street, London WC1H 9BY.

This Cookies Policy explains how we use cookies (which includes other similar technologies to collect information about the way you use the Site).

 

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

 

How do we use cookies?

KEC uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.

 

KEC uses cookies to track how you use our Site by providing usage statistics.

Whilst this information on its own does not usually constitute your personal information (see our Privacy Policy for further detail on how we process such information in this regard), we may combine the information we collect by cookies with your personal information that we have collected from you in order to learn more about how you use the Site and to improve our services.

A full list of cookies and how we use them can be found below in the section “Cookies we use“.

 

How to control and delete cookies

Cookies can be controlled, blocked or restricted through your browser settings. Information on how to do this can be found within the Help section of your browser. All cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your cookie preferences across all of these elements.

If you are using a mobile device to access the Sites, you will need to refer to your handset instruction manual or other help/settings resource in order to find out how you can control cookies on your particular device.

We understand that you may want to know more about cookies. Here are some useful resources that provide detailed information about types of cookies, how they are used, and how you can manage your cookie preferences: www.aboutcookies.org or www.allaboutcookies.org. Please click below for detailed information on how to disable and delete cookies in some commonly used browsers:

We use certain other tracking technologies in addition to cookies:

Local storage: We may use HTML5 local storage, in connection with our Site. This technology is similar to the cookies discussed above in that it can be used to store certain information about your activities and preferences on your device. However, these technologies may make use of different parts of your device from standard cookies. For HTML5 local storage, the method for disabling HTML5 will vary depending on your browser.

Web beacons: Our web pages may contain electronic images known as web beacons (also called single-pixel gifs and transparent graphic images) that we use to help deliver cookies on our Site, count users who have visited the Site, deliver KEC services, and analyse the effectiveness of our promotional campaigns, for example. We may also include web beacons in our marketing email messages or newsletters to determine whether an email is opened or if links are clicked. Web beacons are also used to deliver you interest-based advertising.

Web server & application logs: Our servers automatically collect certain information to help us administer and protect KEC’s services, analyse usage, and improve users’ experience. The information collected may include:

  • IP address and browser type
  • Device information including Unique Device Identifier (UDID), MAC address, Identifier For Advertisers (IFA), and similar identifiers we or others may assign
  • Device operating system and other technical facts
  • The city, county, state, and/or country from which you access our website
  • Pages visited and content viewed, stored, or purchased
  • Information or text entered
  • Links and buttons clicked
  • URLs visited before and after you use KEC’s services

“Do Not Track” Signals

Some browsers transmit Do Not Track (DNT) signals to websites. Due to the lack of a common interpretation of DNT signals throughout the industry, we do not currently alter, change, or respond to DNT requests or signals from these browsers. We continue to monitor industry activity in this area and reassess our DNT practices as necessary.

 

 

Please note: If you restrict cookies, you may experience a loss of functionality while on the Site. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of KEC.

Cookies we use

We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) as well as session and

We have grouped our cookies into the following categories, to make it easier for you to understand why we need them:

  • Strictly Necessary: these cookies are strictly necessary for the Sites to work properly. They are needed to allow you to move around the Sites and use our features.
  • Functionality: these cookies enable technical performance of our Sites and allow us to ‘remember’ the choices you make and your preferences.
  • Performance/Analytical: these cookies allow us to collect certain information about how you navigate the Sites. They help us to understand which parts of our Sites are interesting to you and which are not as well as what we can do to improve them.
  • Targeting/Advertising: these cookies are used to deliver adverts relevant to an identified machine or other device (not a named or otherwise identifiable person) which are tailored to interests associated with the website activity tied to that machine or device.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Name

Purpose

More information

Google Analytics

_ga, gid

These cookies enables us to:
(a) Estimate our audience size and usage pattern.

More detail at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

 

Cookies set by third party sites

To enhance our content and to deliver a more enriching online experience for our users, we may sometimes embed images and videos from other websites on the Site.

We may in future use content from sites such as YouTube, Facebook, LinkedIn and Twitter. You may be presented with cookies from these third party websites, and from other websites set out in the table above. Please note that we do not control the dissemination of these cookies and you should consult the relevant third party website for information on how these cookies are used and how you can control them. These cookies are likely to be analytical/performance cookies or targeting cookies

Persistent cookies do not have a set expiry time.

 

Social Sharing: Connecting via social networks

Some of KEC’s services may include social networking features, such as the Facebook® “Like” button and widgets, “Share” buttons, and interactive mini-programs. Additionally, you may choose to use your own social networking logins from, for example, Facebook or LinkedIn®, to access or log into some of KEC’s services. If you choose to connect using a social networking or similar service, we may receive and store authentication information from that service to enable you to log in and other information that you may choose to share when you connect with these services. These services may collect information such as the web pages you visited and IP addresses, and may set cookies to enable features to function properly. We are not responsible for the security or privacy of any information collected by these third parties. You should review the privacy statements or policies applicable to the third-party services you connect to, use, or access. If you do not want your personal information shared with your social media account provider or other users of the social media service, please do not connect your social media account with your account for KEC’s services and do not participate in social sharing on the KEC services.

 

Updates to this Cookies Policy

This Cookies Policy may be updated regularly as and when new cookies are implemented, or existing cookies removed. If necessary, we will draw the changes to your attention when you next visit the Site.

We may also update this Cookies Policy based upon cookie best practices and both UK and EU legal requirements.

You are encouraged to check back here in order to keep up-to-date with the latest version of this Cookies Policy.